FAQ
[About the Exhibits at the Tokugawa Art Museum]
Q: What are the key features of the Tokugawa Art Museum?
A: The Tokugawa Art Museum houses over 10,000 artifacts, with the bequests of Ieyasu Tokugawa comprising the core, and holds daimyo family treasures collected and inherited by many generations of the Lords of Owari, starting with Ieyasu’s ninth son, Yoshinao Tokugawa. The collection includes 9 National Treasures, including the Tale of Genji Illustrated Scrolls, and 59 items designated as Important Cultural Properties. The museum takes pride in the rich variety, quality and level of preservation of its collection. Exhibits on a variety of themes are held throughout the year in the Original Wing Gelleries, designated as a Tangible Cultural Property.
Q: What kind of exhibits are on display at the Tokugawa Art Museum?
A: The Tokugawa Art Museum comprises the Masterpieces Collection Galleries (gallery 1-6) and the Original Wing Galleries (gallery 7-9). The Masterpieces Collection Galleries fall under six themes based on Daimyo Lifestyle and Culture, and the exhibits are changed largely every 3 months. (Changes of art works made by fragile materials such as papers, clothes, etc. are made every month.) In the Original Wing, special exhibitions are being held throughout a year. The annual Special Exhibition “The Doll Festival of the Owari Tokugawa Family” is a representative exhibit of this sort. In addition, the Hōsa Bunko Galleries are directly connected to the Tokugawa Art Museum from the interior and holds joint exhibits. Hōsa Library’s collection includes priceless ancient Japanese and Chinese manuscripts that previously belonged to the Owari Tokugawa Family.
Q: Can I take photos in the exhibition rooms?
A: Photography and video recording are prohibited in the Gelleries except when specially permitted. Photography is permitted only in the entrance lobby, eastern and western lobby.
[Access, Admission, Special Facilities, Accessibility, and other information]
Q: Where is the Tokugawa Art Museum?
A: The closest railway stations are Ōzone station on the JR Chuo Line, Ōzone station on the Meijo Subway Line, or Kurumamichi station on the Sakuradori Subway Line. It takes about 10-15 minutes to the museum on foot from any of these stations. A number of city bus routes also run very close to the museum. The closest bus stop is Tokugawa-en Shindeki. Click here for a map of the area around the museum .
Q: What are the opening hours and what days are the museum closed?
A: Opening hours are from 10:00 a.m. to 5:00 p.m. The museum is closed on Mondays, but open on the Mondays that fall on national holidays (in which case the museum is closed on the Tuesday that follows). The museum is also closed from late December through the New Year holidays, due to maintenance work.
Q: What is the admission fee?
A:
Adults: 1,600 yen (1,400 yen)
High school and university students: 800 yen (700
yen)
Elementary and junior high school students: 500 yen (400 yen)
- The price in parentheses is the discounted price for groups of more than 20 individuals.
- Admission fees may change, depending on the contents of exhibitions.
- For educational activities with school groups (elementary and junior high school students), the admission fee is 200 yen per person.
- Admission is free for elementary, junior high, and high school students on Saturdays.
Q: Can I use credit cards?
A: Credit card and IC card payments are accepted for ticket purchases and at the museum store.
Q: How long does it take to see the exhibits?
A: Under usual circumstances, we normally suggest visitors that it takes 60 to 90 minutes to make a round tour of the Masterpieces Collection Galleries, Hōsa Bunko Galleries, and the Original Wing Galleries. During several days when exhibits are changed to prepare for the next exhibition and the Original Wing and Hosa Bunko Galleries are closed, the tour will take shorter time of about 30-40 minutes because only the Masterpieces Collection Galleries 1-6 are accessible for visitors.
Q: May I re-enter the museum if I leave?
A: Yes, you may. If you plan to re-enter the museum later on the same day, you will need a date stamp on the reverse side of your ticket. Please get the stamp at the information counter.
Q: Are coin-operated lockers or a cloak room available?
A: Free deposit-operated lockers of various sizes are available. When belongings are too large to be left in a locker, they can also be deposited in the museum shop. In such cases, please feel free to ask the staff for assistance.
Q: Is the Tokugawa Art Museum accessible for wheelchairs and strollers?
A: Yes. Wheelchairs and strollers have access, since all floors inside the museum are barrier-free (without steps). Some restrooms are wheelchair accessible. We also have wheelchairs and strollers available for use (free). If you need any help with this, please feel free to contact the museum staff.
Q: Does the museum have any eating facilities?
A: There is a Japanese restaurant “Hōzen-tei” within the grounds of the museum. If you are considering eating there, we recommend making reservations in advance. In addition to the restaurant, there is also a coffee lounge (seating 20) inside the museum.
Q: Is there any space available to eat items brought in from outside the museum?
A: We kindly ask you to refrain from eating within the museum grounds and facilities except in the coffee lounge and the restaurant “Hōzeitei”. If you would like to drink anything you have brought along, please use the western or eastern lobby.
Q: Is there any space to smoke in the museum?
A: We kindly ask you to refrain from smoking in the museum facilities.
Q: Are there vending machines selling drinks in the museum?
A: Yes, ther is a beverage vending machine in the western lobby. Please use the western or eastern lobby when you drink something.
Q: Can I consult with a museum about a work of art I own?
A: The Tokugawa Art Museum provides consultation on how to handle and preserve antiques. If you would like to request this service, please contact us first by filling out the inquiry form . However, we cannot respond to inquiries regarding authenticity or valuation. Consultations are free of charge, but we ask that you bear the cost of admission fee.